FAQ Category

How to login to Google Suite

  1. Go to https://mail.google.com. If you have an existing Gmail account, click on “Add New Account”
  2. Enter your username as username@uonbi.ac.ke
  3. Enter password.
  4. For FIRST TIME users, you will be requested to change your password to a preferred password. Google policy on password will be enforced at this stage and must meet the strength requirements
  5. Click on “Accept” to continue with the login
  6. Provide a recovery phone number and recovery email.
    • This will help you reset your password in case you forget.
    1. The phone number will also help set-up 2 -step authentication which adds an extra layer of security for your email account.
  1. NOTE: After login, check the different folders/labels under the inbox, including the “Spam” folder.
  2. In case of issue contact your college ICT support office for help (mcmain@uonbi.ac.ke)